Maryam Jahanbakhsh; Sakineh Saghaeiannejad Esfahani
Volume 9, Issue 6 , March 2012, , Pages 792-801
Abstract
Introduction: The role of the computer in information management has gradually increased themotivation for investment in computer systems for medical records. Admission, coding, statistics, andfilling units' software have important roles in health information management. However, their adaptionand implementation ...
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Introduction: The role of the computer in information management has gradually increased themotivation for investment in computer systems for medical records. Admission, coding, statistics, andfilling units' software have important roles in health information management. However, their adaptionand implementation needs the support of users. The goal of the present research is to determine users'point of view on software used in the medical record department of Isfahan's educational hospitals.Methods: This is a descriptive study was carried out on all users (n = 92) in educational hospitalsaffiliated with Isfahan University of Medical Sciences. The data was collected by a researcher-madequestionnaire which was validated by experts. The reliability of the questionnaire was confirmed by testretest. The results were analyzed by SPSS version 16.Results: The satisfaction of users had a maximum of 76.5% related to coding unit and a minimum of45.3% related to filing unit. The highest satisfaction in the admission unit was related to ease in use(100%), in the coding unit was related to deletion of indices (98%), in the statistics unit to confidentiality(100%), and in the filing unit to ease in use (89.5%).Conclusion: The average of users' satisfaction of the software programs in the medical record departmentwas 61.8%. This indicates deficiencies in the design of the studied software. These insufficiencies causealteration in the function of computer systems in data management. Therefore, need assessment of usersand health information management professionals (HIMP) before designing and implementation ofsoftware is necessary.
